Many Australians with mental illness have difficulty accessing the treatment they need due to social or geographical isolation and stigma that is associated with mental illness. We worked with the Australian Government to establish MindSpot, the world's first free online and telephone mental health clinic.

The Solution

MindSpot treatment courses comprise a mix of educational and practical exercises delivered via the internet. Combined with regular telephone contact with trained therapists, MindSpot allows Australians to get help in a discreet, effective way.

With a world class team comprising over 28 trained therapists, psychologists and health professionals, 1000+ patients and an innovative online treatment program, MindSpot is a ground breaking service that is improving the lives of thousands of Australians.

MindSpot Logo

Project Size: Approx. 15m over 3 years.

Expertise: Psychology, Emotional Health, Online Treatment and Education Programs.

Date: 2013 - 2016

The Results


Australians have been assessed by MindSpot since its launch.

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Of patients
live outside metropolitan areas.

Pie Chart 50%


Of patients using our service say they would refer a friend.

Pie Chart 95%

Macquarie University Expertise

MindSpot was founded on the research excellence of Macquarie University's Department of Psychology which is home to a number of world class research centres including The Macquarie University Centre for Emotional Health (CEH), led by Professor Ron Rapee. Pioneering programs from the CEH such as the eCentreClinic laid the groundwork for MindSpot and it's innovative online treatment courses.

Macquarie University Centre for Emotional Health

Our Expertise

Working together with Associate Professor Nick Titov of the eCentre Clinic, MindSpot was established over a 6 month period. From tender writing to project co-ordination and financial management, we brought together 6 business functions and multiple stakeholders across government, university and health organisations to roll out this unique service.

  • Project Management
  • Human Resources
  • Finance
  • Marketing
  • Information Technology
  • Facilities
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